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We will be investigating solutions for chat-based “service desk” type functionality as a later phase of the Skype for Business project. There are two options to place calls off campus: 1) If you have a laptop computer, you can place calls via Skype for Business anywhere you have an Internet connection using a Skype for Business headset, or other compatible device, or your computer's microphone and speakers .2) You can also download the Skype for Business mobile app to place calls from your work phone number via your mobile device.When you are enabled, you will receive a welcome email from "Microsoft Outlook" with your temporary voicemail PIN.Yes, if your computer is locked, you will still receive an audio notification/ring when someone calls you.If it is incorrect there, you can correct it yourself in HR/Pay by doing the following: You will receive notification via email in advance of your unit’s transition to Skype for Business phone service.KU IT will work closely with your unit leaders and technology support staff to establish plans for your unit’s transition.
Then, use Skype for Business to chat and make voice and video calls just as you do with KU Skype for Business users.When you place or answer a call via Skype for Business phone service to/from a traditional telephone number, the call is routed to the public telephone network via the KU data network or the Internet.If your phone number is incorrect in Skype for Business, first check to see if it is correct in KU's Global Address list by looking for yourself in the address book in Outlook.Whether you are purchasing new individual equipment or you are responsible for making group or major purchases, you are encouraged to check with your departmental technology support staff for guidance on what to buy.In general, if you are purchasing new computers (Windows or Mac), you should not have any issues with regard to Skype for Business/Lync.
If you want to hear notifications/rings and answer incoming calls when your computer is asleep or off, you'll need to set up simultaneous ring to ring another phone, such as your cell phone, or set call forwarding to send the call to another phone.