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But sometimes these callers still try to phone Childline again and again.Sometimes so much that it can stop young people getting through.Or contact a counsellor online using 1-2-1 counsellor chat. If you go abroad and need to contact Childline, you might be charged.But you can still get support and advice from our website. Calls are not recorded and your number won't show up on any phone bills.
This means we can only support young people in the UK.
A small number of people, often adults, call us for reasons other than getting help or support.
We try to stop these calls and help them get support from other places.
Usually a phone call lasts 30 minutes and a 1-2-1 counsellor chat lasts around 40 minutes.
But this could be less or more depending on what help you need.
Counsellors write some notes about what you tell them. Calls may be chargeable from mobiles and the number will appear on your mobile bill. And emailing our counsellors gives you the space to say exactly what you want, in the way you want.